ASET’s certification program is supported by trained staff and volunteers. Staff members serve as a resource to applicants. Staff answer questions about the application process and support volunteers who are working with applicants or assessing applications. Application advisors support applicants in completing the competency summary application component prior to review by a subject matter expert. The advisors specifically: ensure applicants understand the requirements of the competency summary; applicants gather and prepare work experience examples to include in the competency summary; and provide technical advice in relation to competency summary indicators.